I'm a JSA Claimant

Now working part-time, volunteers part-time. Cares what happens to UK society full-time

How to Complain to the Jobcentre or DWP

JCP CLOSED AND QUEUE

As a jobseeker or if you are on ESA, claiming  benefits can often unfortunately be problematic. Problems claimants experience include delayed benefit payments, behavioural issues with Jobcentre staff and long waiting times to get through to the DWP’s helpline.

We encourage you to make a written complaint.  The ‘official’ DWP advice (see below web links) says that you can complain in person or on the phone to the Jobcentre. However, this often goes wrong, as you do not have your own written proof that you made the complaint.

So, we advise you to take the following easy steps:

  • write down your complaint in an email
  • include a sentence where you offer to verify this email i.e. show it is from a ‘real’ person. The DWP have a policy to ignore emails that cannot be verified. For this reason, we recommend that you state the following in your complaint email:
    “I am happy to verify this email in person…

View original post 419 more words

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Information

This entry was posted on June 9, 2016 by in Uncategorized.
Working-Class Perspectives

Commentary on Working-Class Culture, Education, and Politics

Social Abjection

Professor Imogen Tyler's Blog Site

Spartacus Network

"Alone we whisper; together we shout."

Inforrm's Blog

The International Forum for Responsible Media Blog

The poor side of life

EXPOSING CRIMES AGAINST HUMANITY.EXPOSING THE GOVERNMENTS WAR AGAINST THE POOR.FIGHTING FOR BASIC HUMAN RIGHTS. SANCTIONS KILL.

Kate Belgrave

Talking with people dealing with public sector cuts.

Telling it as it is

Pulling together all Walfare Benefit changes to draw a picture of Britian 2013

Our Castle's Strength

A blog about housing, home, and the hearth.

Benefit tales

stories from the frontline of benefit changes in the UK.

Diary of an SAH Stroke Survivor

Stroke Recovery and Benefits

Methusalada

This WordPress.com site is the bee's knees

stewilko's Blog

A place for my thoughts

Music And Travel And Me

A JOURNEY OF MUSIC AND TRAVEL AND LIFE

Tendance Coatesy

Left Socialist Blog

louiskasatkin

Critical commentary & analysis of contemporary world events.

%d bloggers like this: